Where can I find help?

VICTIM NOTIFICATION SYSTEM (For offenders in a provincial prison – offenders sentenced to two years less a day) 

The Victim Notification System (VNS) is an automated telephone notification system that provides victims who have registered with the VNS with information on an offender who is serving his or her sentence in a provincial prison. Information includes such things as: the offender’s scheduled release from prison, parole hearing dates and decisions, and similar information. 

To register with the VNS: 

Call the Victim Support Line and select the option for the Victim Notification System. 

Toll-free: 1 888 579-2888 

Users will need to leave their name and contact number and a staff person from the Ministry of Public Safety and Correctional Services will call back with information about the offender. Users will also be given the option of registering with the automated Victim Notification System for future updates/notification about when the offender is scheduled for release. Users must register to receive these updates. 

VICTIM NOTIFICATION (for offenders in a federal prison – offenders sentenced to two years or more) 

The Victim Notification Registry provides victims who have registered with Parole Board of Canada and Correctional Service of Canada, with information on an offender who is serving his or her sentence in a federal prison. Information includes such things as: the start date and length of the sentence, dates of parole hearings and dates of release. 

To receive information about an offender, victims must register with either the Parole Board of Canada OR the Correctional Service of Canada or through the Victims Portal: 

Correctional Service of Canada 

Toll-free: 1 866 875-2225 

Parole Board of Canada 

Toll-free: 1 800 518-8817